So my little love COCO was getting his grooming done at the Barkery in Tewksbury MA. The women who works there brought little coco out on a leash after his grooming and while in the staff members care peed on a cage or something made for very large dogs and then proceeded to inform us that we would be purchasing the 150 cage thing.
So we are clear.
1.The Barkery Staff had my dog on a leash.
2.While my dog was on the leash being held by the Barkery Staff my dog went pee.
3. The Barkery charged $150 for the item the dog pee’d on.
(I would understand if i was in control of the dog or the leash, but where they were not taking proper care of the dog or following what i would think to be proper procedure, i do not see why i would have top pay for the item instead of the employee who was in control of the dog and leash.)
THE WORST AND MOST RIDICULOUS CUSTOMER SERVICE AND RULES I HAVE EVER SEEN. DO NOT GO THERE …